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 A1-AutoRacks.com Shipping Policy |
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SHIPPING, TRACKING AND TRANSIT TIME INFORMATION AND POLICIES |
| Details: Proline Products Shipping policies, charges and transit times for all car roof top racks, truck accessories, ski racks & hitch mount carriers. |
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OVERVIEW When you find the item you wish to order, you will be offered a list of delivery service options. Ground shipping is the default delivery service. Faster Fedex air shipping methods are available for additional charge. This is the least expensive shipping option and delivery time varies from 1-6 business days within the continental United States. All shipments are traceable with any of our shipping methods. You may also select a faster shipping service for an additional charge. When you add that item to your shopping cart it is assigned the shipping service that you requested. It is possible to choose a different shipping service for each of the items in your order. FREE SHIPPING OFFERS Items listed as "Free Fedex Ground Shipping" will ship for free within the 48 Continental US States via Fedex ground shipping service. Orders that are returned or refused will be credited, less the actual outbound shipping charges. ORDER PLACEMENT AND SHIPPING We ship orders during standard business hours, Monday - Friday. All transit times are calculated in business days (Sat-Sun and Holidays do not apply). Orders received prior to 2:30pm EST will usually ship the same business day. Your order will be shipped using the shipping service you request. AIR SHIPMENTS AND CHARGES Air shipping is available via UPS and additional shipping charges do apply for express shipments. The ground shipping charge still applies. The additional charge for air shipments will be added to the cost of the product when ordering online. UPS and FedEx Air shipment (i.e 2nd Day, Next Day and 3-Day air ) transit times are guaranteed. If your shipment does not arrive as ordered, the air shipping charges are refundable. All air transit times are calculated in business days (Sat-Sun and Holidays do not apply) BACKORDERS Items not in stock at time of order placement will be placed on backorder and shipped to you as soon as possible. Your charges will not be billed until your order ships. |
| Monthly Specials |
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ORDER TRACKING |
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All of
our merchandise ships via United Parcel Service (UPS) or FedEx (2 Day or
Overnight) All Fedex shipments are traceable online at the
following address: http://ups.com/tracking/tracking.html You will need your shipment tracking number which can be obtained upon
request @ 1-800-545-2114 or by email @
tracking@prolineracks.com. Military and APO shipments via Parcel Post are not traceable.
APO & FPO MILITARY SHIPMENTS Orders to military and APO, & FPO addresses which ship via Parcel Post. Select Ground shipping option during checkout and we will ship to your address at this shipping rate. Transit times to Military APO and FPO addresses will be 2-3 weeks. CAR ROOF TOP CARGO CARRIERS AND OVERSIZED SHIPMENTS Car roof top cargo boxes and oversized shipments are shipped via common carrier (tractor trailer truck). These shipment will require a signature for delivery. Transit times are generally a day or two longer than the Fedex transit times shown below. UPS GROUND TRANSIT TIMES All transit times are calculated in business days (Sat-Sun and Holidays do not apply). We do not guarantee transit times for Fedex Ground Service. The following transit times are based on Fedex Ground Service (95% accuracy on ground transit times):     |
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